Columbia Basin College (“CBC” or the “College”) seeks a Fiscal Specialist 1 to continually provide excellent customer service to students, faculty and staff in areas including cashiering, student financials, merchant services and other banking tasks. This position is a front-line position where engaging in phone calls, emails and walk-up requests for support and information frequently interrupts other work, so a customer-first attitude and excellent customer service skills are essential in providing assistance for a wide variety of simple to moderately complex financial issues. The Fiscal Specialist 1 will work as part of a team of Fiscal Staff to ensure the delivery of accurate financial information to all customers and the College as a whole. This position reports to the Assistant Director for Student Finance.
This position is open until filled. Priority consideration will be given to applicants whose complete application has been received by June 26, 2022 @ 11:59 PM Pacific Time.
Per Governor Inslee’s Proclamation 21-14.1 (Download PDF reader), state employees and employees of educational institutions must be fully vaccinated. Please note that any offer of employment is contingent upon you providing verification of your vaccine status, having an approved medical accommodation, or having an approved religious accommodation. No start date will be approved until you have either verified your vaccine status or have an approved accommodation. Need more information? Please contact firstname.lastname@example.org.
Provide customer service by triaging incoming Accounting Services phone calls and/or emails;
Maintain and modify student/customer accounts in accordance with CBC procedures; establish charges to accounts as needed and reconcile transactions to accounting reports when appropriate; process card payments;
Provide customer service to assist other departments in understanding and working with students to review accounts and make adjustments;
Verify, process, and reconcile cash receipts and check/cash/credit card reports to the Financial Management System (FMS) cashiering session and the bank's merchant services system; complete daily cash closing report;
Receive and verify deposits from other departments and payment website; prepare and verify bank deposits daily; serve as custodian of college cash assets under direct control such as deposits awaiting delivery to the bank, cashiering tills and petty cash funds;
Provide customer service by collecting student accounts in a timely manner according to CBC procedures, and state and federal collection and bankruptcy regulations;
Prepare, audit and verify student statements for accurate information and disburse for payment;
Process non-sufficient funds checks, pursue collection of balances due and assess proper fees; communicate CBC collection policies and procedures to students and public;
Review and verify credit balances on student accounts; investigate and process refunds as appropriate; interpret and communicate CBC refund policy to students and public; determine refund exceptions and coordinate adjustments with Registrar;
Coordinate with Financial Aid and process returns to Title IV, refunds and adjustments to Financial Aid programs in compliance with federal financial aid regulations, verifying accuracy and completeness of calculations and dates;
Coordinate, verify and input Bookstore deposits into the FMS system; establish and pay bookstore quarterly scholarship charges upon receiving invoices from Bookstore and verify scholarship dollars authorized by Financial Aid;
Provide customer service to students by understanding, researching and providing 1098T information in accordance with State Board for Community and Technical Colleges (SBCTC) and state regulations and requirements; coordinate the issuance of public notices related to job functions such as tuition due dates and available payment methods and policies;
Maintain and manage systems used to monitor and reconcile the College's Student Tuition Payment Plan (STEPP), including timely collection from students; advertise the College's STEPP plan;
Assist with formal collection procedures, summary information and analysis of records and reports; exercise independent judgment in resolving payment issues between students, collection agencies and CBC while maintaining compliance with state and institutional policies and regulations;
Recommend improved procedures for preparation of fiscal reports; and
CBC is an Equal Employment Opportunity/Affirmative Action Employer. Protected groups are encouraged to apply.
Associate's degree in Accounting, Business or equivalent from a institutionally accredited college or university; and
Two (2) years of customer service experience such as banking or retail;
One year of relevant work experience as stated above may be substituted for each year of required education. For example, if you do not have an Associate's degree, but have one (1) year of coursework in Accounting, Business or equivalent, you may substitute three (3) years of relevant experience for the required education;
Conversely, one (1) year of relevant 300-400 level coursework/education in the disciplines stated above may substitute for one (1) year of required experience. For example, if you have a Bachelor's degree in Accounting, Business or equivalent, but no years of experience in fiscal record keeping, your application may be considered qualified.
Columbia Basin College (CBC) serves the citizens of Benton and Franklin counties in Washington state with two-year associate degrees for transfer to a four-year university, and applied degrees for workforce employment. CBC also provides one-year certificates and basic skills for those pursuing a GED or high school diploma. CBC serves approximately 7,000-8,000 students each quarter.Columbia Basin College now offers bachelor degrees in Nursing, Project Management, Applied Management, Cyber Security, Information Technology, and Dental Hygiene. These bachelor degrees are in direct response to the needs of our community. As a result of community needs, Columbia Basin College has recently opened our new state of the art Social Sciences and World Languages Center at the Pasco campus.In July 2017, CBC will open its second, four-story Health Science Center in Richland. In addition to training CBC healthcare professionals, the Wortman Medical Science Center will also be a functional medical clinic as part of Kadlec Regional Medical Center’s family medicine residency program.CBC will open a student housing facility in September. This first phase will house 125 students.Columbia Basin Co...llege continues its rich tradition of meeting our community's needs with a dynamic faculty, state-of-the-art facilities, and a diverse student body from all walks of life.