All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
UW Medicine’s Information Technology Services (ITS) department is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake (UWMC-Montlake), UW Medical Center-Northwest (UWMC-NW), Valley Medical Center (VMC), UW Primary Care (UWPC), UW Physicians (UWP), UW School of Medicine (SOM) and Airlift Northwest (ALNW). In addition, UW Medicine shares in the ownership and governance of Children’s University Medical Group and Seattle Cancer Care Alliance (a partnership between UW Medicine, Fred Hutchinson Cancer Research and Seattle Children’s). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all of these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.
The primary focus of the Epic Applications Analyst ('Analyst') is to closely collaborate with other Applications Team members and internal UW Medicine customers to provide a cross-functional, knowledgeable, single point of technical leadership for application tools and workflows. Primary areas of responsibility include, but are not limited to:
Analyze customer business and technical requirements and issues, recommending solutions
Design, build, test and implement enhancements to meet functional requirements
Provide production support and ongoing system troubleshooting, maintenance, monitoring, and training
Manage projects, processes and documentation to support customer needs
The Analyst is both a subject matter expert and technical systems expert who possesses an array of cross-functional systems knowledge and support skills for applications used by multiple UW Medicine customer groups. The Analyst's responsibilities span the entire lifecycle of UW Medicine clinical and business systems activities.
The application environment within UW Medicine includes multiple clinical, business systems and departmental systems, interfaces, and clinical data repositories. An understanding of the applications and their integration with our EHR systems is integral to the Analyst's success.
Bachelor's degree in Computer Science, Information Technology, Business Administration or related field or equivalent combination of education/experience.
2+ years experience must include the following:
2+ years recent healthcare or IT experience.
Exposure to EHR systems application maintenance/support.
Working knowledge of desktop computers and Office applications.
Exposure to formal project management methods.
Familiarity with defining customer requirements and translating them into design specifications.
Previous experience in and knowledge of academic healthcare systems and/or operational environments.
Advanced degree (e.g., Master’s, Doctorate, etc.)
An understanding of departmental/clinical operations, workflow, policies, and procedures.
Experience with operational workflow design of clinical software.
CONDITIONS OF EMPLOYMENT
This is an Information Technology deadline-driven work environment.
The individual in this position is expected to work normal daytime hours. The majority of work is performed in an office environment during normal business hours; however, significant off-hours and weekends may be needed to resolve problems and respond to emergencies. This individual is expected to be available for emergencies (business continuity/disaster recovery efforts) on a 24x7 basis as needed.
Because of the physically separated sites for UW Medicine, this position requires the ability to travel to alternative work locations as needed.
Must coordinate projects without direct supervisory authority.
Must work within the constraints of multiple technical environments.
ITS provides services to all UW Medicine organizations – HMC, UWMC-Montlake, UWMC-NW, VMC, UWPC, UWP, SOM, and ALNW. The individual in this position must learn many organizational structures and cultures and continually foster collaboration.
Ability to communicate effectively in English, both verbally and in writing.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.