Career Center

A higher degree of healthcare.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.

UW Medicine’s Information Technology Services (ITS) department is a shared services organization that supports all of UW Medicine.  UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake (UWMC-Montlake), UW Medical Center-Northwest (UWMC-NW), Valley Medical Center (VMC), UW Primary Care (UWPC), UW Physicians (UWP), UW School of Medicine (SOM) and Airlift Northwest (ALNW).  In addition, UW Medicine shares in the ownership and governance of Children’s University Medical Group and Seattle Cancer Care Alliance (a partnership between UW Medicine, Fred Hutchinson Cancer Research and Seattle Children’s).  ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all of these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.

The primary focus of the Epic Applications Analyst ('Analyst') is to closely collaborate with other Applications Team members and internal UW Medicine customers to provide a cross-functional, knowledgeable, single point of technical leadership for application tools and workflows.  Primary areas of responsibility include, but are not limited to:

Analyze customer business and technical requirements and issues, recommending solutions

Design, build, test and implement enhancements to meet functional requirements

Provide production support and ongoing system troubleshooting, maintenance, monitoring, and training

Manage projects, processes and documentation to support customer needs

The Analyst is both a subject matter expert and technical systems expert who possesses an array of cross-functional systems knowledge and support skills for applications used by multiple UW Medicine customer groups.  The Analyst's responsibilities span the entire lifecycle of UW Medicine clinical and business systems activities. 

The application environment within UW Medicine includes multiple clinical, business systems and departmental systems, interfaces, and clinical data repositories.  An understanding of the applications and their integration with our EHR systems is integral to the Analyst's success.

REQUIREMENTS

Bachelor's degree in Computer Science, Information Technology, Business Administration or related field or equivalent combination of education/experience.

2+ years experience must include the following:

2+ years recent healthcare or IT experience.

Exposure to EHR systems application maintenance/support.

Working knowledge of desktop computers and Office applications.

Exposure to formal project management methods.

Familiarity with defining customer requirements and translating them into design specifications.

DESIRED

Previous experience in and knowledge of academic healthcare systems and/or operational environments.

Advanced degree (e.g., Master’s, Doctorate, etc.)

An understanding of departmental/clinical operations, workflow, policies, and procedures.

Experience with operational workflow design of clinical software.

Epic certification(s).

CONDITIONS OF EMPLOYMENT

This is an Information Technology deadline-driven work environment.

The individual in this position is expected to work normal daytime hours. The majority of work is performed in an office environment during normal business hours; however, significant off-hours and weekends may be needed to resolve problems and respond to emergencies. This individual is expected to be available for emergencies (business continuity/disaster recovery efforts) on a 24x7 basis as needed.

Because of the physically separated sites for UW Medicine, this position requires the ability to travel to alternative work locations as needed.

Must coordinate projects without direct supervisory authority.

Must work within the constraints of multiple technical environments.

ITS provides services to all UW Medicine organizations – HMC, UWMC-Montlake, UWMC-NW, VMC, UWPC, UWP, SOM, and ALNW.  The individual in this position must learn many organizational structures and cultures and continually foster collaboration.

Ability to communicate effectively in English, both verbally and in writing.