The Seattle Cancer Care Alliance (SCCA), located in Seattle, Washington, is part of a dynamic collaboration among three organizations known nationally and internationally for their patient care and research: Fred Hutchinson Cancer Research Center, University of Washington, and Seattle Children's. Over the past 25 years, these institutions have worked together to support their mission of adult and pediatric oncology patient care services, research and education.
The Retail Stores Sales Lead is responsible for merchandising, sales floor support, store transfers and customer service at SCCAs retails stored The Gift Shop located in the SCCA Clinic and Shine, our DME store located in the SCCA House. This position will evaluate sales trends and customer preferences to inform Supervisor of buying needs. Theis position will also assist fitters by welcoming patients for appointments, scheduling support and transactions. This employee will receive and enter inventory into our Point of Sale system, contribute to marketing efforts, open and close store, process sales transactions, direct the work of volunteers and assist customers with products.
Provide back up to supervisor in weekly financial/banking responsibilities
Manage front of house customer experience welcoming, sales transactions, store appearance
Inform supervisors of product needs and inventory levels for buying and sourcing products for re-sale in stores
Receives inventory into our POS system ordering, sourcing, tagging, stocking, inventory management and transferring product
Processes sales transactions assists customers, accepts payment, refunds, and exchanges. Includes opening and closing of store and till reconciliation and deposits into safe.
Create merchandising and product displays, both in-store and at off-site events assisting with marketing goods and services
Supervising volunteers during shifts assigning projects and ensuring tasks are complete and accurate
Contribute to department performance improvement and regulatory accreditation efforts
High school diploma or equivalent
Minimum of four years retail sales supervisory experience
Minimum of two years of retail sales experience
Proficiency using a cash register/point of sale system and proficiency with excel
Ability to provide exceptional customer service both in person, written correspondence and via telephone communications
Ability to be sensitive to volunteer, customer and patient needs
Comfort working with patients in various stages of treatment
Ability to accurately and efficiently enter data into various platforms (Microsoft office suite and databases)
Quickbooks Point of Sale experience
Experience in DME store setting
Willingness to learn basic fitting knowledge to support team
Our Commitment to Diversity
We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at firstname.lastname@example.org or by calling 206-667-4700.
The Seattle Cancer Care Alliance was incorporated in 1998 as a separate, jointly governed non-profit that included the cancer programs of three partners. Seattle Cancer Care Alliance is a cancer treatment center that unites doctors from Fred Hutchison Cancer Research Center, University of Washington Medical Center, and Seattle Children’s. The purpose of this organization is to provide state-of the-art patient and family centered care; support the conduct of cancer clinical research and education; enhance access to improved cancer interventions; and advance the standard of cancer care regionally and beyond. The Seattle Cancer Care Alliance is the only NCI-designated comprehensive cancer center in the Northwest, and according to the National Cancer Data Base, Seattle Cancer Care Alliance patients in general have better survival rates than patients treated at other cancer treatment centers.