At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we're one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Responsible for demonstrating excellent customer service in accordance with the U.S. Bank Service Advantage Core Values. Works a specified number of hours (less than 20 hours per week) during peak business times in a branch, in-store or on-site location. Responsible for handling routine financial transactions (deposits, withdrawals, advances, payment, etc.), Performs merchant transactions such as accepting and verifying large merchant deposits of cash and/or coin, prepares cash shipment to fill customer requests, etc. while ensuring a positive interaction with customers/non-customers. Cross sells U.S. Bancorp products as appropriate. Follows established policies and procedures while processing transactions in an effort to minimize losses.
Must be available to work the following schedule: ________________________________.
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Qualifications
Basic Qualifications
- High school diploma or equivalent
- Minimum one year of experience in customer service.
- Physical requirements: May be required to stand for extended periods of time and may be required to lift bags/boxes of coin weighing up to 50 pounds
Preferred Skills/Experience
- Basic clerical and processing skills
- Effective interpersonal/customer service skills
- Strong reading, writing and mathematical skills
- Ability to communicate clearly and effectively with customers and coworkers
- Strong written and verbal communication skills
- Willingness to gain knowledge of U.S. Bancorp products
- Bilingual language skills a plus
- Previous cash handling experience