Recruitment for CCR positions is ongoing. This requisition serves as a candidate bank that is used to fill multiple openings.
Shift Detail: Contact Center hours of operation are 6:15 AM to 8:15 PM Monday through Saturday, and 8:00 AM to 5:30 PM Sundays. CCR schedules will be 8.5 hours within the hours of operation.
Position Detail: The Contact Center offers a work-from-home program available to those who successfully complete the six-week training program, show that they can meet performance metrics, and have sign-off by their direct supervisor and department leadership. Work-from-home opportunity still includes one day in office every week for coaching, training, and meetings.
Predictable, reliable attendance is an essential function of the UW Medicine Contact Center Representative 1 position.
Curious about what this job is really like? Take a quick view into a day in the life of a UW Medicine Contact Center Representative (CCR) by clicking here.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.